When choosing a moving company you have to know where to look first. We recommend using a company that is part of the American Moving and Storage Association, or AMSA. There website can be found at www. moving.org
Why AMSA? Well there are multiple reasons.
First, as a trade organization, there are certain standards that a carrier must adhere to if it wants to be a member. This serves to essentially weed at bad movers and prevent you from moving companies that are essentially criminals. Mind you these movers can still be incompetent, but the chance are drastically lower.
Second, an additional method of enforcement is applied. Typically when you have an issue with your carrier, it is you v. the carrier and your remedy is going through the court system or Department of Transportation (DOT). If the carrier is a member of AMSA, however, you can have your complaint dealt with by them initially, and then if that does work you can go to the DOT.
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